Shipping & Returns

We work with select sustainable sales partners, each with their own distribution centers. Since we don't have our own inventory or distribution center, delivery times may vary. Some products are handmade in small workshops, so it may sometimes take a little longer for you to receive your order. We also encourage the use of sustainable shipping options whenever possible, which may increase delivery times. All for an order with the lowest possible carbon footprint!​ 

Shipping costs

For shipments in The Netherlands we don't charge shipping costs. For shipping to Belgium, shipping costs may be added depending on the weight of the package. You will see this displayed at checkout. 

Multiple packages

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Orders at Kyndly come from different distribution centers and may therefore be shipped in multiple boxes. Please note that we have strict requirements for the packaging materials our sales partners may use, and that they must be compostable. We also offset our environmental impact as much as possible by using sustainable shipping methods, such as bicycle delivery, and donating to environmental organizations with every order.