Internal complaints
system
At Kyndly, we take reports of illegal or harmful content seriously. If you disagree with a decision we've made in response to such a report, you can file a complaint within six months using our contact form.
Filing a complaint is free and entirely digital.
Please clearly state the reference number of the original report in your message and provide a detailed explanation of your complaint. This allows us to carefully assess it and, if necessary, revise our decision.
Out-of-court dispute resolution body
Do you disagree with the decision following a report within the framework of the procedure for reporting illegal content and does this create a dispute? Or is a complaint not
If your dispute has been resolved through our internal complaint handling system, you can submit it to the out-of-court dispute settlement service via https://digitalstrategy.ec.europa.eu/en/policies/dsa-out-court-dispute-settlement.